Antonia Bundy, 23, was on her regular shift at the 911 dispatch center of the Lafayette, Indiana Police Department on January 14. It was a quiet time with no emergency calls, until a young boy (who was never identified) called 911. "Um, can you hear me?" he asked. When Antonia said she could hear him, he confided, "I've had a really bad day." She asked him why, and he explained he had a ton of homework.
He confided he was in 5th grade and was really bad with fractions. Since Antonia likes to help people, she asked if there was a problem she could help with. The boy was having trouble with 3/4 + 1/4, so she patiently walked him through it. Once he understood, he said, "I'm sorry for calling you, but I really needed help." Then he hung up, before she could tell him that next time he should ask his parent or a teacher rather than call 911.