Encarna Ales was taken out of school when she was only 8 years old. Now 74, the Spanish grandmother is still uanble to read or write. She's managed well enough, but she loves to talk on the phone with her friends and family, and her inability to read her friends' names in her address book make calling difficult.
Her devoted grandson found a solution to her problem. Since Pedro Ortega was 11 years old, he has doodled small illustrations to correspond with his grandmother's contact information. This way she can identify a number based on the sketch, rather than the name. Ortega has added new drawings to his grandmother's phone book for the last 20 years. He says, "Every time I'm home, I sit down and add new drawings. It's become something special between the two of us."
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