Can words really make a difference?

Not all readers of this blog are "wordsmiths." But most agree that words can make a huge difference in anyone's life, for better or for worse. This is vividly illustrated in a brief video filmed in Germany in 2013. It went viral, and if you have not seen it, prepare to be touched. You will NEVER forget it, and it's all about the power of words. Here's the Youtube link. www.youtube.com/watch?v=CNhYbJbqg-Y