Monday, August 31, 2020

She put herself in the bride's shoes

Transportation Security Administration (TSA) employees saved a Columbus, Ohio, bride's big day after her wedding dress was accidentally left at an airport security checkpoint. The bride's mother forgot to take the red roller bag holding her daughter's gown and mom's dress after she cleared security at New Jersey's Newark Liberty International Airport and boarded a flight for Columbus in August, the TSA said.

The bride's brother submitted a lost-and-found form online because the wedding was set for the next day. But the website indicated the response time was about five days. That's when TSA administrative assistant Loletta Nathan-Gordon saw the email and recovered the bag in six minutes. She put herself in the bride's shoes. "I could only imagine how stressful that would have been for me. I would have freaked out," she said. So she paid to ship the bag overnight and it arrived just in time for the bride to walk down the aisle.

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